Disclaimer

Medway’s 2025 City of Culture bid is committed to the highest standard of information and every attempt has been made to present up to date and accurate information. However, no warranty is given as to the accuracy of the information on this web site and we accept no liability for any loss, damage or inconvenience caused as a result of reliance on such information.

Although we takes all reasonable measures to ensure that the information provided to it from third parties is not defamatory or offensive, we cannot control the content or take responsibility for pages maintained by external providers.

Hyperlinking 

It is our policy to obtain permission to link to other websites. We are not responsible for the content or reliability of the linked websites.

Listing should not be taken as any kind of endorsement.

We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to a user’s data or their computer system which may occur while using material from this website.

Intellectual property right (copyright)

Medway’s 2025 City of Culture bid provides various data on its website for information purposes and for personal, non-commercial use only. The use of and access to the information is regulated by intellectual property right (copyright). No part of these sites may be copied or adapted without written permission which may be obtained by contacting cityofculture@medway2025.co.uk.

To report domain misuse, please email cityofculture@medway2025.co.uk with your name and details of the misuse.

Hyperlinking policy

You may place a link from your website to the Medway 2025 City of Culture bid website provided you follow these guidelines:

  • You must not replicate (eg, duplicate, copy or reproduce) content from Medway’s 2025 City of Culture bid website, except where a copyright licence has first been obtained.
  • You must not create a frame or border environment around our website content.
  • You must not deep link to any website content in such a way that by doing so you pass it off as your website content.
  • You must not imply that Medway’s 2025 City of Culture bid is endorsing your website, or your products or services.
  • You must not present false information about Medway’s 2025 City of Culture bid.
  • You must not use any Medway 2025 City of Culture bid trademarks without prior written consent.
  • You must ensure that your website does not include content which would be construed as distasteful, controversial or offensive.
  • You must ensure that your website does not infringe any intellectual property or other rights of any third parties.

Medway’s 2025 City of Culture bid expressly reserves the right to request that any link in breach of these guidelines be removed and to take whatever other action it deems appropriate.

Privacy notice

Our privacy policy includes how we use or share your information, our disclaimer and copyright information.

When we use your personal data, Medway Council is what we call the data controller on behalf of Medway’s 2025 City of Culture bid.

As the data controller, Medway Council must:

  • only keep your data that we need to provide services and do what the law says we must
  • keep your records safe and accurate
  • only keep your data as long as we have to
  • collect, store and use your data in a way that does not break any data protection laws.

To help us, you can tell us: 

  • when any of your details change; and
  • if any of the information we hold on you is wrong

What personal data is

Personal data is information about a living person that means we can work out who they are such as name, address, telephone number, date of birth, bank details. This can include written letters, emails, photographs, audio recordings and video recordings.

Some data is called special category data which is more sensitive, and we have to look after it more carefully. This includes details of ethnic origin, religious beliefs, sexual orientation, trade union membership, health data, and biometric data such as fingerprints, facial recognition and genetic data such as DNA. 

Why we collect and store personal data

In some cases we need to use your personal data so we can get in touch, for example where you supply your name and contact details via our ‘Contact Us’ form. We can use your personal data under many different laws. We will use your data in accordance with GDPR and other relevant regulations.

Using your personal data

We will use your data to:

  • provide services and anything we must do by law.
  • listen to your ideas and feedback about the bid
  • tell you about the bid and keep you updated 

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice is v1.0 and was last updated on 31 August 2020.

Your rights

We will only hold your personal information for as long as necessary for business purposes or if we are required to keep it by law.

You can ask to see what data we hold about you and ask to be sent a copy. This is called a Subject Access Request. To submit a subject access request please email: gdpr@medway.gov.uk

Until 24 May 2018, there will be a £10 charge for a Subject Access Request.  From 25 May 2018 onwards, they will be free of charge unless there is a lot of work or a lot of photocopying and postage, which we are allowed to charge a reasonable fee for.

You can also ask us to:

  • correct your data if you think it is wrong;
  • stop using your data if you think we no longer should be using it
  • stop using your data if you think it is wrong, until it’s put right
  • ask that no automated processing (‘Computer says no!’) takes place with your data
  • ask for any automated portable electronic data file we hold on you to be sent to another organisation; or
  • consider any complaint you have about how we have used your data

Requests for information or complaints

If you wish to ask us anything about data protection, want to ask for a copy of your data, or you have a complaint about how we have used or looked after your data, you may contact our Data Protection Officer at:

Data Protection Officer, Information Governance Team, Legal Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR

Email gdpr@medway.gov.uk

Coronavirus (COVID-19) and data protection

In the current climate, requests for information are likely to be delayed. This may be because we’re:

  • short of staff – they could have been deployed to critical services
  • unable to access the data you requested – staff could be working from home as they are following government guidelines on social distancing

The Information Commissioner’s Office (ICO) have more on coronavirus and your information rights.

We’ll continue to do our best to respond.

Thank you for your patience.

Information Commissioner’s Office

If you are ever unhappy with how the council has answered your complaint, you can then contact the Information Commissioner’s Office, at:

The Office of the Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AX
Website: www.ico.org.uk
Email: casework@ico.org.uk

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